AsianParent.com takes great pride in the quality of our products. We carefully review the content of each of our books and video products, before making them available to our valued customers.
However, if you are dissatisfied with any of our products, we provide a 30 day money back guarantee on all our products, with the exception that the DVDs can only be returned if unopened and in the original packaging. Damaged items can always be exchanged for an identical item. We regret that refund or store credit does not apply to shipping and handling costs, unless the products were received damaged, or an error was made on our end. To request a return, simply email us at your earliest convenience at:service[at]asianparent.com.